As Malaysia’s e-invoicing mandate rolls out in stages, large organisations are racing against time to stay compliant — all against the backdrop of ongoing operations, without disrupting business continuity. Some organisations are seeking a simple and intuitive solution that enables compliance, while others are looking for a solution with workflows that integrate seamlessly and align with their existing operations.
UPC Chemicals (Malaysia) Sdn Bhd (“UPC”), the world’s largest plasticiser manufacturer and distributor, faced costly challenges integrating its legacy ERP system with the MyInvois platform. Similarly, University of Nottingham Malaysia (“UNM”), the Malaysian campus of a world top 100 UK university needed a solution provider that can handle their complex integration needs across multiple systems, while ensuring data traceability, accuracy, and reconciliation.
Complying to the E-Invoicing Mandate
So, how did the two organisations from different industries overcome the complexities of Malaysia’s e-invoicing mandate? Both chose AREMA, a cloud-based middleware solution by FINEXUS, for its seamless integration, automation capabilities, and regulatory readiness. The LHDN, Peppol, and PDPA-compliant e-invoicing solution enabled them to meet compliance requirements efficiently while minimising disruptions to their existing operations.
Seamless Integration Across Systems
For both UPC and UNM, integration was a top priority. AREMA’s middleware seamlessly integrated their existing company systems to the MyInvois platform without significant changes on their systems. With AREMA, UPC saw a significant reduction in manual errors, while UNM was able to manage complex integrations and flexibly transfer and map data across multiple platforms without extensive reconfiguration.
Automation for Efficiency and Scale
AREMA’s built-in automation that included preloaded LHDN validation rules helped UPC to perform auto-validation and exception handling. These features helped flag issues before submission to LHDN, reducing the risk of invoice rejections, and compliance penalties.
UNM echoed these benefits, adding that the automation of data extraction, followed by data transformation, and submission to the MyInvois platform significantly shortened processing time, improved accuracy, and enhanced their ability to accurately track and reconcile invoices across systems. AREMA also allowed UNM to scale efficiently to support the university’s high volume of transactions.
Fully Compliant From Day One
To align with LHDN’s evolving requirements, it is crucial to have a solution that enables continuous updates. UPC highlighted that AREMA’s rigorous pre-launch validation tests minimised errors and ensured compliance with LHDN from day one.
Meanwhile, UNM pointed to AREMA’s robust ability to support mandatory fields, perform real-time validations, and submit seamlessly to the MyInvois platform as critical factors for full compliance to LHDN. With future updates included to ensure zero penalties, FINEXUS’ AREMA strives to be a dedicated compliance partner, beyond just a software vendor.
Structured Onboarding and Strong Support
Onboarding plays a critical role in the success of any e-invoicing implementation — and both UPC and UNM highlighted this as the key strength of the AREMA experience. For UPC, the process began with a detailed consultation of their business model, invoice volume, and system architecture. Support was notably responsive via the phone, email, and WhatsApp for quick issue resolution.
UNM, like UPC, described the onboarding as smooth, well-structured and collaborative, supported by AREMA team’s deep technical knowledge and solid grasp of Malaysia’s regulatory landscape. The team has been notably accessible, attentive, and proactive in quickly addressing their system’s specific requirements.
A Trusted and Secure Partner
“As part of our next quantum leap in AI and automation, we aim to help more businesses like UPC and UNM securely adopt e-invoicing. We believe this initiative, aligned with the MADANI Economy’s KPIs, will help propel Malaysia into the world’s top 30 economies and top 12 in the Global Competitiveness Index, driven by fiscal automation, transparency, and digitalisation,” said Clement Loh, Group CEO of FINEXUS.
With over 25 years of experience delivering mission-critical systems to financial authorities and institutions, FINEXUS remains a trusted partner to many. For organisations still exploring e-invoicing options, UNM offered this insight, “Look for a partner with proven expertise and reliability — those were the key factors that gave us the confidence to move forward. A knowledgeable and supportive vendor makes all the difference in a successful e-invoicing transition.”
This article has been published in Malaysia Kini: https://www.malaysiakini.com/announcement/752169.