Card Operations Executive – Call Centre (Mandarin Speaking)

JOB RESPONSIBILITIES

  • Attend to customer’s telephone enquiries pertaining to payment card products.
  • Handle calls professionally and communicate appropriate options for resolution in a timely manner.
  • To work in a team environment and support each other in day to day operations.
  • Sensitive and alert to customer’s request and feedback.

JOB REQUIREMENTS

  • Must possess at least Diploma in any field.
  • Experience in Customer Service / Call Centre of Credit Card Centre would be an added advantage.
  • Proficiency in Mandarin (MUST), English & Bahasa Melayu.
  • Proficiency in other foreign language is an advantage.
  • Good communication, analytical and problem solving skills.
  • Willing to take up challenge, and work for extended hours when necessary.
  • Proficient in MS Office applications.
  • Malaysian citizen or individuals having a valid working permit in Malaysia.

Please send your resume / CV to us at recruitment.epg@finexusgroup.com

待遇

我们为项目经理、项目负责人、软件工程师、系统与网络工程师、质量保证工程师、业务分析师和业务运营顾问等人才提供高薪职位。

例如,新的软件工程师或技术毕业生的GPA>3.7和/或在我们的技术入学测试中获得70%的高分,我们将提供RM4,500或以上的起薪。

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