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Frequently Asked Questions

CARDWORKS

8 articles in this topic

What is a Card Management System (CMS)?

A Card Management System is a technology platform that helps financial institutions manage their card programs and card-related operations. It supports functions such as card issuance, cards and various payment acceptance processing (acquiring), cardholder and merchant management, transaction processing and integration with the wider payment ecosystem.

Who is CARDWORKS designed for?

CARDWORKS is designed for banks, financial institutions, fintech companies, and other organisations that want to launch, manage, or expand card and payment programs.

What can CARDWORKS do for your business?

CARDWORKS helps organisations manage their card and payment operations through a centralised platform. It enables businesses to build, launch, operate and scale modern card and payment programmes, all in one place.

What types of card products can CARDWORKS support?
CARDWORKS can support multiple card products, including:
  • Credit cards
  • Debit cards
  • Prepaid cards
  • Corporate/commercial cards
  • Virtual cards
  • Digital cards
 
The platform is designed around configurable card products, card programs, customer relationships and accounts, allowing institutions to create different products without developing a separate system for each card programme.
Can CARDWORKS support both card issuing and acquiring?

Yes. CARDWORKS supports both issuing and acquiring capabilities, allowing organisations to manage different areas of their card and payment businesses within a comprehensive platform.

Can CARDWORKS integrate with our existing banking and payment systems?

Yes. CARDWORKS is designed to integrate with existing banking, payment and enterprise systems. The integration approach can be tailored to your existing technology environment and business requirements.

How do we find out if CARDWORKS is the right fit for our organisation?

You don't need to have all your requirements defined before speaking with us. Simply reach out through our Contact Us page. We'll get to know your business objectives, current environment, and challenges, then walk you through how CARDWORKS can specifically support your card and payment operations.

Which card schemes does CARDWORKS support?
CARDWORKS is designed to operate in a multi-scheme environment.
Depending on the implementation and market, this can include:

1) International schemes
  • Visa
  • Mastercard
  • UnionPay
  • American Express
  • JCB
 
2) Domestic payment schemes
  • PayNet MyDebit (Malaysia)
  • MPU (Myanmar)
  • GPN (Indonesia)
  • LAPNet (Laos)
  • NAPAS (Vietnam)
 
Scheme-specific processing and certification requirements can be implemented through configurable scheme interfaces and integration components.

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