Card Operations Executive – Call Centre (Mandarin Speaking)

JOB RESPONSIBILITIES

Attend to customer’s telephone enquiries pertaining to payment card products.
Handle calls professionally and communicate appropriate options for resolution in a timely manner.
To work in a team environment and support each other in day to day operations.
Sensitive and alert to customer’s request and feedback.

JOB REQUIREMENTS

Must possess at least Diploma in any field.
Experience in Customer Service / Call Centre of Credit Card Centre would be an added advantage.
Proficiency in Mandarin (MUST), English & Bahasa Melayu.
Proficiency in other foreign language is an advantage.
Good communication, analytical and problem solving skills.
Willing to take up challenge, and work for extended hours when necessary.
Proficient in MS Office applications.
Malaysian citizen or individuals having a valid working permit in Malaysia.

Please send your resume / CV to us at recruitment.epg@finexusgroup.com

Compensation

We offer rewarding positions for project managers, project leaders, software engineers, system & network engineers, quality assurance engineers, business analysts and business operation advisors talents.

For example, new software engineers or technical graduates with a GPA of > 3.7 and / or a high-score > 70% in our technical entrance test, we will offer a starting salary of RM4,500 or higher.

Can't find your position here?

No worries, just submit your resume / CV to us and we will assess and find how best to harness your talents and fit you into our organization.