BPO Internship Year 2024 Intake Q1 & Q2

As an Operation Executive intern in a Business Processing Operation (BPO) department, the Intern will support and assist the BPO team in their day-to-day operations. This internship provides a valuable opportunity to gain insights into the business process outsourcing industry and develop practical skills in customer service, communication, and process management.

Join our Business Processing Operation Team, report to the Manager of the Business Processing Operation team, and enjoy the opportunity to manage and develop relationships with corporate clients to ensure their needs are met and to promote the organization’s products or services.



  • Customer Support:
    • Assist in providing customer support via phone, email, or chat.
    • Address customer inquiries, issues, and concerns professionally and effectively.
  • Data Entry and Management:
    • Perform data entry tasks accurately and efficiently.
    • Maintain and update customer records and databases.
  • Documentation:
    • Assist in maintaining and organizing documentation related to BPO processes.
    • Create reports and summaries as needed.
  • Quality Assurance:
    • Help monitor and evaluate the quality of customer interactions and provide feedback for improvement.
  • Communication:
    • Communicate with customers and internal teams to gather information and resolve issues.
    • Relay important information to the appropriate team members.
  • Administrative Tasks:
    • Assist in various administrative tasks, including scheduling, report generation, and maintaining records.
  • Training and Learning:
    • Participate in training sessions and workshops to develop BPO-related skills.
    • Stay updated on industry trends and best practices.



  • Current enrolment in a Bachelor’s or Associate’s degree program in a related field (e.g., Business, Communication, Customer Service).
  • Strong written and verbal communication skills.
  • Good interpersonal skills and ability to work as part of a team.
  • Attention to detail and ability to follow processes accurately.
  • Basic computer skills, including proficiency in Microsoft Office applications.



  • Fast-Track Promotion: Don’t stay stagnant. We recognize talent and provide accelerated career growth opportunities.
  • Innovative Environment: Work in a place where new ideas thrive.
  • Competitive Compensation: Earn a rewarding salary and benefits.
  • Collaborative Culture: Join a team that values unity and respect.
  • Impactful Work: Contribute directly to our success and make a difference.
  • Employee Recognition: We see your hard work and ensure it’s celebrated.

Please send your resume / CV to us at recruitment.epg@finexusgroup.com

Why Us?

Innovation is in our DNA. Join a team that thrives on pushing technological boundaries and creating solutions that redefine the FinTech landscape. From blockchain to AI, you will be at the forefront of transformative technologies.

Through personalised mentorship, ongoing training, and challenging projects, we provide an environment where you can expand your skill set and advance your career.

Can't find your position here?

No worries, just submit your Resume / Academic Transcript to recruitment.epg@finexusgroup.com and we will assess and find the best fit for you in our organisation.

English (UK)